Shipping policy

Shipping & Delivery Policy
Last Updated: June 2026
At Crocheto, every product is handcrafted with care. We strive to deliver your order safely and as quickly as possible.
Order Processing
All orders are processed within 1–3 business days after successful payment.
During festivals, sale periods, or high-demand seasons, processing may take slightly longer.
Customized or personalized products may require additional processing time.
Shipping Timeline
Estimated delivery time after dispatch:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
Free Shipping on eligible orders as displayed during checkout.
Shipping charges (if applicable) will be calculated and shown before payment.
Order Tracking
Once your order is shipped, you will receive a tracking ID via Email and/or WhatsApp/SMS (where applicable), allowing you to track your shipment in real time.
Delivery Attempts
Our courier partners generally make 2–3 delivery attempts. If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, the order may be returned to us.
Additional shipping charges may apply for re-dispatch.
Address Accuracy
Please ensure your shipping address, contact number, and PIN code are accurate before placing your order. Crocheto is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged Package
If your package appears damaged or tampered with upon delivery:
Take clear photos before opening the package.
Contact us within 24 hours of delivery with your order number and photographs.
We will investigate the issue and provide an appropriate resolution.
Delays Beyond Our Control
While we aim to deliver every order on time, delays may occasionally occur due to:
Extreme weather conditions
Natural disasters
Government restrictions
Public holidays
Courier service disruptions
Other unforeseen events
We appreciate your patience in such situations.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support.
Email: support@crocheto.in
Website: www.crocheto.in